Shipping policy

SHIPPING

All orders are shipped via USPS once the transaction has been completed. If an effort to deliver all products in a timely manner, your order may be fulfilled in multiple shipments. If any item in your order is delayed or back-ordered, we will ship the items when they become available. As a result, you may receive more than one shipment for each other.

Please note: All orders are shipped Monday through Friday only during regular business hours. Saturday and Sunday delivery is not available. Overnight air shipping is not available. Delivery time is from point of order fulfillment, not order placement.

Online Ordering Policy

This Little Light Bakery and Caribbean Delights may offer the ability to order from our bakery cafes online only at participating locations. Prices will be identified as you place your order. Minimum order amounts may apply. Prices will be shown when you place your order. Minimum order amounts may apply. Any applicable delivery fees, cancellation fees, taxes and other amounts due in connection with your order will be identifies at the time you place your order. There may be limits on the dollar value or quantity of order placed on our site. You are responsible for your order, in advance, by means of a payment option made available on this Site at the time of ordering. We may use third party providers and may accept various third party services to process payments. The bakery-cafe or other location identified when you place your order is responsible for fulfilling your order and for any questions/communications regarding your order. Refunds, if any, of amounts paid for cancelled catering orders will be identified at the time of cancellation. Please contact the bakery cafe responsible for fulfilling your order directly to identify amounts due for any catering orders placed. Additional details about online ordering services are available upon request. You may be able to use your Sweet Hut Card in connection with online ordering services, in which case, Sweet Hut Card Terms and Conditions will also apply.

Hand Delivery Policy

We take pride in our customer service at This Little Light Bakery and Caribbean Delights which includes not only the quality of our products, but also the reliability of delivery. In order to ensure our quality of service, we require that any cancellations or adjustments to your order be made at least 24 hours prior to your delivery.

Please note

·        Once we verify the delivery time with the client and arrive to agreed location and can not successfully deliver product to client or said person for handoff. Order will be taken bake to bakery and if not picked up within the same day it will be discarded since we do not keep failed delivered at our establishment overnight. 

·        Delivery fees are non-refundable

·        A recipient signature will be required for all deliveries to confirm the delivery. 

For residential deliveries: If the recipient is not available at the time of delivery, we will call the recipient to see if it is acceptable to leave the purchase there. In the event that the recipient is unable to receive their order, the full monetary amount of the order will still be charged to the card used in your order. If you notice that there is an error in the recipient’s address, please contact the location closest to you to remedy the error.

For business/school deliveries: The delivery person will wait at the front desk, with security, or with the receptionist for your signature. If the business location is closed at time of delivery, please indicate so on your delivery request and will wait for you to receive your delivery outside your building.

Please contact us at thislittlelightbakery.com or 678.549.4624 if you have any questions.